Logo
Submit a request
English (United States) Deutsch Español Français Polski Português Русский Українська
English (United States) Deutsch Español Français Polski Português Русский Українська
How can we help you?
  1. Support
  2. Help

Help

Payments and Subscriptions

  • Premium and Premium PLUS
  • How can I use the website for free?
  • How do I cancel my subscriptions?
  • VIP status
  • Coins

How to use the website?

  • How to block a user?
  • Profile photo
  • How to delete account?
  • How to unsubscribe from the mailing list?
  • Settings
  • Personal information
See all 13 articles

Something went wrong?

  • Why was I blocked?
  • Why has my card been charged?
  • Why was my photo not approved?
  • The service was not activated after the payment
  • Why do I get the same messages from different people?
  • Why can’t I pay by card?
See all 8 articles

Safety

  • Guiding principles of the community
  • Purpose of the site
  • Scammers
  • Offline Dating
  • Blocking and Reporting
  • Community Guidelines
See all 7 articles
Logo